Helping uphold a country’s image and reputation
We provide extensive 5-star hospitality and event services for this prestigious embassy’s guests, as well as a small coffee bar for 250 staff. The events are critical for the embassy, as they represent its country’s hospitality, produce and culture. They can include anything from brand launches and fashion shows to corporate meetings and receptions for dignitaries.
Our work for the embassy takes place in a high-security location, and our team are strictly vetted in line with the government’s requirements. We appointed a dedicated Events Manager, who liaises with the internal team and coordinates both in-house and external events. This is a great example of how we work in partnership with our sister company, Inn or Out Events, to provide our client with a seamless catering service from two best-in-class caterers.
The highest standards, at high volumes
With four function spaces, and ten boardroom and reception areas holding up to 350 guests, the embassy is exceptionally busy. The hospitality volume is high – many three-course lunches, canapé events and fine-dining dinners can occur every day, all with tailored, seasonal menus. Among these, we’ve successfully devised and produced a vast range of VIP events, including a formal seated lunch for Her Majesty and His Royal Highness.
The coffee bar provides daily hot food, salads, ‘grab and go’, and frequent pop-up chefs to reward the busy embassy staff. Our internal hospitality service caters for the Commissioner’s working lunches, typically for diplomats.
“bartlett mitchell successfully mobilised our café and event service in 15 working days. Communication was frequent, clear and considerate. Day one delivered a buzz and prompted great feedback from customers. The Inn or Out Events team delivered a delicious menu for our Royal launch in the second week of service – a great result!”
Results
- Launched and established what is now regarded as one of London’s leading venues.
- Recruited, trained and successfully embedded a new events team in two weeks (as TUPE did not apply).
- Successfully mobilised our café and event service in 15 working days.
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