We understand the importance of communication and staying connected, especially in difficult times. The impact of the pandemic on our company and the world is rapidly evolving. We have created a Covid-19 info hub for customers, clients and team members.  It outlines everything we are doing in response to Covid-19 and how we are supporting our teams, customers, clients and the wider community.

This is an overview of relevant information and you can visit our Covid info. hub and news, or sign up for one of our Connect and Collaborate webinars.

Safety first

We are committed to helping our clients have safe workplaces. We’ve taken many steps to support our team and our customers with increased safety measures and operational changes. See how sites are already successfully adapting to a ‘new normal’ in this video.


We will continue to do all we can to help navigate these uncertain times. If you’re eating or drinking with us you can expect;

  • Increased cleanliness
  • Monitoring and metring at customer access points
  • Acrylic shields at service and till points
  • Masks and gloves worn by all team members
  • Reminders for social distancing
  • Dedicated collection times
  • Cashless payment
  • Pre-ordering on PearPay app

COVID-19 secure workplace guidelines including risk assessment

We are following the guides published by the Government aimed at helping employers work safely during the coronavirus (Covid-19) pandemic. One of the key requirements in these guides is the need for employers to carry out a Covid-19 risk assessment. You can download bartlett mitchell’s risk assessment here.

#bmFamily💜💚 shows how to #BeKind

All over the world we are seeing amazing acts of kindness in response to the coronavirus pandemic. As well as continuing to provide food and drink to our customers, members of the #bmFamily💜💚 have been going the extra mile to help. Against the backdrop of this enormous health challenge these stories may seem small. But each one of them makes a positive difference to somebody’s life. We will be sharing them in our blogs and we hope you find them inspiring.

For more information on our response

Contact Us